Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

If your boss seems oblivious or uninterested in a problem you think is important, try this.

Talk about the consequences of inaction

Instead of giving deadlines or arguing your point of view, concentrate on the impacts of inaction.

Explain fully what the negative impacts of inaction will be and why those outcomes are undesirable. You might be able to show how inaction will affect the bottom-line or the CEO’s perception of the team, or your organisation's reputation with customers.

Connect it with something your boss cares about

If you can, connect the impacts to a compelling reason that’s personal to the boss, one he or she would care about and use that to show how the problem is real.

Bosses are much more likely to engage in solving a problem when it is important to them and they see its relevance to others.

About Alana Billingham

Alana Billingham

Alana is Skillset's managing director and has been with the company for more than 20 years.

She takes workshops on a wide range of topics and is at the leading edge in the world in teaching investigative interviewing.

Some of Alana's negotiation clients negotiate multi-million dollar deals. Others just need to sort out arrangements with their suppliers.

Alana has attended a master class on investigative interviewing the UK and keeps in touch with her classmates.


Interested in training in leading virtual teams?

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Interested in training in investigative interviewing?

We’ll help your investigators use some simple techniques to uncover the useful, accurate information they need.

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Interested in training in negotiation?

We’ll show your negotiators a method used around the world in negotiations big and small. It’s very different from adversarial bargaining or mere compromise.

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