Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.
Trying to get to the truth?  Follow the breadcrumbs...

When people try to conceal information they 'drop breadcrumbs'. (Hansel and Gretel did it in the hope of finding their way home.)

Here's how to spot a trail of crumbs. Imagine you want to know if your children have concocted a story together, or if your staff are telling the truth about an event. Listen out for identical phrases of five or more words. If you find these identical sentences in several peoples' versions of events you probably have some element of collusion.
Logically we think that if we all witnessed the same thing we would all give exactly the same account, but it's not true.  The chances that we will replicate a complete sentence or phrase are actually incredibly low. 

Follow the breadcrumbs to get to the truth.

About Alana Billingham

Alana Billingham

Alana is Skillset's managing director and has been with the company for more than 20 years.

She takes workshops on a wide range of topics and is at the leading edge in the world in teaching investigative interviewing.

Some of Alana's negotiation clients negotiate multi-million dollar deals. Others just need to sort out arrangements with their suppliers.

Alana has attended a master class on investigative interviewing the UK and keeps in touch with her classmates.


Interested in training in leading virtual teams?

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Interested in training in investigative interviewing?

We’ll help your investigators use some simple techniques to uncover the useful, accurate information they need.

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Interested in training in negotiation?

We’ll show your negotiators a method used around the world in negotiations big and small. It’s very different from adversarial bargaining or mere compromise.

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