Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

Concentrating on what happened to who and why is not helpful in resolving disputes.

You can put them on the wall, but they are just paper and print unless they are given life.

Values are the internal guides that we use to determine how we should behave or act in any given circumstance. You can only truly own them once they have cost you something.

About Alana Billingham

Alana Billingham

Alana is a director and senior trainer with Skillset, based in Wellington.

Alana takes workshops on a wide range of topics and is at the leading edge in the world in teaching investigative interviewing.

Some of Alana's negotiation clients negotiate multi-million dollar deals. Others just need to sort out arrangements with their suppliers.

Alana has attended a master class on investigative interviewing the UK and keeps in touch with her classmates.

Interested in training in leading virtual teams?

We’ll show your leaders how to keep your virtual teams motivated and productive.

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Interested in training in investigative interviewing?

We’ll help your investigators use some simple techniques to uncover the useful, accurate information they need.

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Interested in training in negotiation?

We’ll show your negotiators a method used around the world in negotiations big and small. It’s very different from adversarial bargaining or mere compromise.

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