Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

Know your purpose.

It's not enough to know what we want to achieve or even how to go about it. Knowing why a goal is important helps us to carry on through the setbacks.

Why are you studying? Maybe, so that you can get a higher qualification, so that you can be promoted and earn a higher income, so that you can give your family more security and opportunities.

Why are you developing your team's customer service skills? Maybe, so that your customers will enjoy dealing with them, so they will get more positive feedback and be more productive and enjoy coming to work.

Many years ago, Sir Edmund Hillary, conqueror of Everest and all-round Kiwi hero, was explaining in a documentary that the key to climbing mountains was to focus on putting one foot in front of the other.

I remember my reaction.

'Ed, that's kind of obvious.'

Now I realise that his advice was profound and we can use it whenever we are striving for a goal.

Here's why.

About Ralph Brown

ralph brown blog3

Ralph is our founder and managing director. He has a background in psychology, television journalism and business.

Ralph's passions are psychology and writing. He leads workshops on both and speaks to conferences on the psychology of thriving at work.

In 2011  Professional Speakers Australia awarded him its top speaking accreditation, the CSP.

He has written six books and more than a hundred articles on psychology and writing. International research journals have published his articles reviewing the research on resilience.

Ralph's enjoys trips to France. He lives in rural Canterbury.

Interested in training in business writing?

A business writing workshop will give your team far more than just plain English. They’ll be achieving more clarity in less time. Through their emails and letters, they’ll be building cooperative relationships with their colleagues, customers and community.

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Interested in training to develop your teams’ resilience?

Discover what top achievers do when the going gets tough.

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