'It's important that we play down any reference to employee engagement'.
A learning and development manager made that comment during a planning session for a workshop. It turns out that the HR managers in the organisation had indicated that the employees were 'over' the topic of employee engagement.
Why would that be?
You may have been told that if you want to get the best out of your staff one of the things you need to do is encourage them.
How do you do that?
Making vague and shallow comments like, 'keep up the good work' and 'good job, well done' are not specific enough to be useful.
Real encouragement boosts the energy, commitment and focus that people have for their work. To do that you need to use encouragement to fuel their inner resources. So what are those inner resources and how do you do that?