Ever been to a training session and been bored, frustrated or wondered what the point was?
Smart trainers use sharp tools to get the job done. They use lively, effective and enjoyable methods that get learners thinking and trying ideas out.
They engage their learners. Most often, it's the engagement that's missing.
'It's important that we play down any reference to employee engagement'.
A learning and development manager made that comment during a planning session for a workshop. It turns out that the HR managers in the organisation had indicated that the employees were 'over' the topic of employee engagement.
Why would that be?