I remember him well. He was a law lecturer who became a professor and law commissioner. He knew the value […]
I remember him well. He was a law lecturer who became a professor and law commissioner. He knew the value […]
It’s subtle. Your audiences will find your presentations unusually interesting – they just won’t know why. Wait. What’s mindfulness? It’s […]
Be a decision making guru… Have you ever lost sleep trying to make a tough decision? You lie awake wondering […]
Think small. Why? Because your team have their regular work to do. If you go for a grand plan to […]
Why does your team exist? When I ask people in workshops to discuss that question and craft a simple answer, […]
It depends. If your role is suitable and your organisation supports you with good leadership and you do it well, […]
Like it or not, online video meetings are a new reality. And, of course, we’ve all noticed that many people […]
Just believe in yourself—right? Have you ever seen someone deliver a persuasive business presentation, successfully manage a meeting full of […]
Both. Let’s not dismiss the motivation and even brilliance having fun can produce. It’s already in elite sports. Coaches are […]
It depends. If most of your team are working from home, online training might be a good choice, but it […]
This is not about normal, interested inquiries. It’s about the questions or interjections that come at you loaded with negative […]
Have you noticed any of your staff having difficulty coping with the big changes and the uncertainty it brings? Would […]
We’re in lockdown and we’re all finding it pretty tough. Really not sure how we’ll pull through… So how about […]
I recently had the privilege of working with about 150 employees of a government department. They had a tough job. […]
Busy? Overwhelmed by a never-ending to-do list? The old-school approach to that situation was to try to get better at […]
Yes, it’s simple – as long as you abandon damaging thoughts like this: I’ll just keep talking and pray they […]
Summaries are not an optional extra in investigative interviewing. They are a strategic tool to ensure we get an accurate, […]
Lagniappe. (Pronounced lan yap) Think of it as, ‘the extra I give you to thank you for the business’. It’s […]
We teach a traffic light model with escalating levels to show staff what to look for in challenging interactions and […]
It happened 35 years ago and I’ll never forget it. I was a reporter at the time, making a TV […]
Okay, this is light-hearted, but there’s a serious point to make about our ability to be present with an audience. Outside our […]
Of course it’s not about the blank screen itself, but what you’re doing at the time. First, you need to know […]
1. Let’s say you have an exam coming up tomorrow. You are stressed already and want to relax tonight. Which […]
1. Let’s say you have an exam coming up tomorrow. You are stressed already and want to relax tonight. Which […]
There’s plenty of evidence of what makes us resilient individually. Researchers have been observing resilient people in sport, business, the […]
Yes, at home. If you get caught trying this in the work loo, your colleagues will recommend a psychiatrist. This […]
Yes, there really is a single thing that accounts for healthier, happier, longer, more rewarding lives. The objective evidence is […]
1. Is it true that we need to practise for 10,000 hours to master a skill like music or gymnastics? […]
1. Is it true that we need to practise for 10,000 hours to master a skill like music or gymnastics? […]
What are you going to do this evening to make sure you’re up for another day of challenges at work […]
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