Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

investigative interviewing lies

Deception is much harder to spot than most people think.

We all have ideas about what it looks like: shifty eyes, fidgeting, bouts of bull and bluster. But even honest people, under pressure, will exhibit most of those symptoms.

I'd like to share with you some of the techniques that are fast becoming best-practice amongst the leading researchers and practitioners of investigative interviewing.

I call it The Holy Trio because there are three. They're related and they work together.

The Holy Trio is a series of similar questions that coax our interviewee to dig deeper.

About Alana Billingham

Alana Billingham

Alana is a director and senior trainer with Skillset, based in Wellington.

Alana takes workshops on a wide range of topics and is at the leading edge in the world in teaching investigative interviewing.

Some of Alana's negotiation clients negotiate multi-million dollar deals. Others just need to sort out arrangements with their suppliers.

Alana has attended a master class on investigative interviewing the UK and keeps in touch with her classmates.

Interested in training in leading virtual teams?

We’ll show your leaders how to keep your virtual teams motivated and productive.

Learn more

Interested in training in investigative interviewing?

We’ll help your investigators use some simple techniques to uncover the useful, accurate information they need.

Learn more

Interested in training in negotiation?

We’ll show your negotiators a method used around the world in negotiations big and small. It’s very different from adversarial bargaining or mere compromise.

Learn more