Skillset New Zealand Blog

Ideas to help your team develop personally and professionally.

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You may have been told that if you want to get the best out of your staff one of the things you need to do is encourage them.

How do you do that?

Making vague and shallow comments like, 'keep up the good work' and 'good job, well done' are not specific enough to be useful.

Real encouragement boosts the energy, commitment and focus that people have for their work. To do that you need to use encouragement to fuel their inner resources. So what are those inner resources and how do you do that?

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So, you’re doing what you can to encourage your staff to be more engaged at work. Could you have overlooked something?

When I ask managers what they are doing they often mention things like providing clear goals, incentives, resources, recognition and respecting their staff. Obviously some of these things (but not all) are worth doing.

However, there is something else that can make a big difference and many managers and team leaders overlook it.

About Roydon Gibbs

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Roydon Gibbs is a Senior Trainer at Skillset.

Roydon specialises in engagement - how to ensure that your staff enjoy coming to work, are at their most productive, speak well of your organisation after hours - and stay.

He has been training for more than 15 years. His knowledge of engagement comes from the research and his experience working with a wide range of organisations.

Roydon holds qualifications in adult teaching and learning. He is a professional member of the New Zealand Association for Training and Development and an accredited member of the National Speakers' Association.

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